Last year, 30 percent of all consumers reported being notified of a data breach by at least one company. In 2016, this number was only 12 percent. While cyber attacks are on the rise, there are still old-school thieves who gather sensitive information from important documents discarded carelessly. Businesses need to make secure document destruction a priority to give their customers peace of mind. Here are five document destruction tips you can use to keep your customer’s information secure.
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Keeping Your Customer’s Data Secure is a Legal Obligation
Companies who suffer data breaches are finding themselves on the wrong end of class-action lawsuits, and the courts have been ruling in favor of the consumers. When a person decides to do business with your company, you are entering an unwritten agreement that says they can trust you to keep their information safe.
While you may be tempted to cut costs when it comes to data destruction, you can potentially cost your business many times more in lawsuits.
This brings us to the second point, which is to have a company policy in place outlining your document destruction policy.
Create a Company Policy for Secure Data Destruction
Carelessness is the most common cause for a paper data breach. All it takes is an employee who simply throws out sensitive documents as if they were an ordinary piece of trash.
Create a document destruction policy and make sure each person who handles sensitive materials is trained on said policy. Have regular refresher sessions to ensure employees understand the why behind your strict data destruction policy.
Don’t Forget Employee Data is Just as Important
Some companies have a strict policy regarding customer data, yet are lax when it comes to employee data. Employees give their employers sensitive data when they are hired, and losing this data virtually guarantees your company will get sued.
Include instructions for handling employee data when creating your data destruction policy. In order to put your policy in action, you’ll need some equipment.
Invest in Your Own Shredding Equipment
Handling enterprise-level document destruction takes more than a shredder you can buy at your local office supply store. Destroying secure information in-house takes a significant investment in labor and resources. You need at least one industrial shredder, and possibly more depending on the size of your company. You also need to pay people to operate and maintain the shredder. Finally, you need to pay for the secure disposal of the shreddings.
There is another option for companies who don’t want to deal with the hassle of setting up an in-house document destruction operation.
Outsource Your Data Destruction Operations to Professionals
Outsourcing your secure document destruction to a data destruction company has several benefits. The main benefit is peace of mind. You know you can trust a data destruction company to have all of the equipment and resources necessary to destroy documents securely. Only trust companies who offer a certificate of destruction with each order.
Another benefit of using a data destruction company is they can take care of any other data destruction needs. Do you plan on getting new computers for the office? A good data destruction company has a proven strategy for wiping hard drives and recycling to comply with environmental standards.
Let us know if you have any questions about document destruction.